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Frequently Asked Questions

Where is your facility located?

Our facility is located at 5216 Electric Avenue in Spicewood, Texas 78669. We’re on Texas State Highway 71, just north of Bee Creek and Lake Travis Middle School. Look for us near the corner of Hidden Creek Lane and Electric Avenue. If you need directions from your location, visit our facility page or give our office a call. We’ll guide you to us!

How can I pay my bill?

We accept all major forms of payment, including checks, money orders, debit and credit cards, and, of course, cash. If you want an easier way to pay your bill without having to come by the office, sign up for our online bill pay option, allowing you to pay from the comfort of your home. Now you can pay at any time, from anywhere, from any device with an internet connection. It’s that easy!

What green initiatives does your facility practice?

We contribute to many green initiatives around the greater Austin metropolitan area. These efforts include alternative energy sources, like wind and solar energy, and water collection programs. If you have any questions or would like to make a contribution of your own, let our team know. We’ll be happy to help!

What is climate control and do I need it?

Our climate-controlled units maintain an interior environment that is perfect for a number of sensitive or delicate items. These spaces are designed to keep cool in the summer and warm in the winter, ensuring that moisture does not build up and cause warping or swelling in your wood furniture and mildew in your clothing or paper belongings. If you’re storing anything that you wouldn’t normally leave outside in a garage space, then these units might be right for you. Ask our team of experts and we’ll get you set up.

What security features does Green Storage Plus have?

We know that security is an important factor in choosing a storage facility. That’s why we provide the heightened security measures of perimeter fencing around the entire property, electronic, key code activated gates, 24-hour video surveillance, and a resident manger. If you have any questions or concerns, please bring them to our team.

What are the benefits of having a resident manager?

The benefits of having a resident manager are enormous. Our manager lives on the property in an apartment provided for them, which means that they are always around to keep an eye on things, even when the facility is closed. This feature ensures that any suspicious activity is reported immediately, rather that when it is discovered in the morning. Additionally, because there is someone living on the property, thieves and other criminals are kept at bay, protecting your unit and your belongings from the get-go.

Do you know where I can purchase moving and packing supplies?

You can purchase them right here in our office! Our competitively priced storage shop provides you with all the supplies you could ever need to complete your move. From boxes in various shapes and sizes to locks and moving blankets, we have everything. Call our office today to get a full list of our inventory.

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